LEGAL REFERENCE

Your Privacy is How We Build Trust

We've built pwjitu around one principle: your account, your payment details and your personal data stay secure and private. This policy shows exactly how we do that.

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pwjitu Your Privacy is How We Build Trust

Our Privacy Commitment to You

pwjitu collects and protects your personal information — name, email, phone number, payment details — only for account creation, transaction processing and service delivery where local law permits in supported Indonesian regions. We encrypt all data in transit and at rest. Your payment methods — DANA, OVO, GoPay and QRIS — connect through secure, PCI-compliant gateways. We do not sell your data.

Third-party access is limited to payment processors and regulatory partners only. You can request account deletion or data export at any time through our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

How to Reach Our Privacy Team

Email Support Send privacy questions or data requests to our...
In-Account Messages Open a ticket from your account dashboard. Track...
Legal Inquiry Form Submit formal data access or deletion requests through...
REVIEW SIGNALS

Why Your Data is Safe with Us

Encryption Standard

All account and payment data travels over TLS 1.2+. Stored data uses AES-256 encryption at rest on secure servers.

Payment Compliance

We meet PCI DSS Level 1 standards for card and e-wallet handling. Third-party audits happen twice per year.

No Data Selling

We never sell or lease your personal information to marketers or data brokers. Period.

Limited Access

Only payment processors and regulators see your data. Internal teams access only what they need to serve you.

Breach Protocol

If we discover unauthorized access, we notify you within 24 hours and guide you through next steps.

Annual Review

Our privacy practices are audited yearly by independent legal counsel to meet Indonesian data protection standards.

Privacy Consistency Across pwjitu

Same Policy EverywhereDesktop, mobile app and responsive site — you get the same privacy protections and data handling on all devices.
One Account, One RecordWhether you log in via phone or laptop, your data is stored once and protected with the same encryption layer.
Unified Payment SecurityDANA, OVO, GoPay and QRIS transactions all route through identical PCI-compliant gateways — no shortcuts.
Consistent RetentionWe keep your account data for the lifetime of your account. After deletion, we purge records within 30 days.
Same Cookie PolicyOur slot lobby, live tables and sportsbook use identical tracking and analytics cookies across the platform.
One Support StandardPrivacy requests go to the same team regardless of your inquiry type — no routing gaps, consistent response times.
Regular Policy UpdatesWhen we change this policy, we email you 14 days before the change takes effect. You can review the full diff.
AT A GLANCE

What Powers Our Privacy Framework

01
End-to-End Encryption Every message from your phone to our servers travels encrypted. Your payment details never touch an unencrypted connection.
02
Two-Factor Authentication Your account requires a password plus a second verification step. We support SMS and authenticator apps for flexibility.
03
Session Timeouts Inactive accounts log out automatically after 30 minutes. Automatic logout protects you on shared or public devices.
04
Fraud Detection Our system flags unusual logins or transactions in real time. We notify you immediately if something looks off.
05
GDPR-Ready Deletion Request full account deletion through your settings. We remove all personal data within 30 days of confirmation.
06
Data Export Tool Download a copy of everything we hold about you — account history, transactions, profile — as a readable file.

Privacy Questions Answered

No, unless required by law. We share payment details only with your bank or e-wallet provider to process transactions. We never sell data to advertisers or data brokers.

We keep your data while your account is active. After you delete your account, we remove all personal information within 30 days. Transaction records for tax compliance are kept per Indonesian law.

Yes. All payment details are encrypted end-to-end using AES-256. We comply with PCI DSS Level 1 standards and use tokenization so we never store full payment card or wallet numbers.

If we detect a breach, we notify you within 24 hours. We freeze your account until you confirm your identity, and we cover any unauthorized charges from our insurance policy.

Yes. Open your account settings and select 'Download My Data.' We'll email you a complete record of your profile, transactions and history within 7 business days.

No. Our analytics cookies work only on pwjitu.net. We do not place tracking pixels on other sites or use cross-site data sharing with third parties.

Only you and our platform. Live dealers see only your username and bet amounts — never your email, phone or payment details. Other players see only your username and game action.